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Ethiopian Airlines Refund policy

Yes, you are eligible to get a refund when you cancel your flight. Last minute anything can happen a meeting, falling sick, change of mind, weather conditions, and many other possible things. Remember that your suitability for a refund is mostly determined on the kind of ticket you bought and the applicable pricing regulations. But, things are different if your ticket is non-refundable. In these situations, Ethiopian Airlines usually provides travel credits for future use or a portion of the original refund. Within a predetermined time frame, usually a year from the date of issuance, this credit can be utilized to reserve a new ticket. Understanding all the situations a passenger can easily cancel their booked air tickets just by following the Ethiopian refund policy

Below, in this guide read through the refund policy rules and regulations, it will help you understand the cancelation policy better. 

Rules and Regulations For Refund 

  • Fill full details in the form before submitting it.
  • NO SHOW fee will apply- if the refund has been requested on or after the scheduled flight. 
  • For the tickets booked through a third party, kindly connect with the office from where the ticket has been generated. 
  • If the ticket was purchased through cash or say via bank deposits then feel free to contact with the nearby Ethiopian Office or say the travel agency. 
  • Booked tickets on mob app/Ethiopian Airlines official webpage then you can directly process your refund by clicking on the link. 
  • Please fill out the following refund form for additional services including seat selection, upgrading, requests for extra baggage, WIFI access, lounge access, and priority boarding if your travel plans are disrupted due to airline schedule changes or cancellations.
  • Be informed that canceling your ticket will apply to your entire journey. 
  • Be informed that the cancellation of the ticket will not reversed. After the application is submitted. 
  • When a passenger does not use their reservation as scheduled or cancels it 24 hours before to the scheduled flight's departure, it is dubbed a no-show.

TIP: If you face any issue while canceling your ticket then contact with the customer care department as they will assist you through. However, keep in handy all the details related to your purchased ticket so that you can be prompt with the instructions.

What are the Steps to Cancel a Flight?

The below steps will help you to cancel your flight with Ethiopian Airlines. Read through, to help yourself with cancelling your booked flight. They are as follows :

  1. Review Your Ticket Terms: Before proceeding, check the fare rules associated with your ticket. These terms will outline your eligibility for a refund and any applicable fees. It also saves you from the later hassle of canceling your booked air ticket. 
  2. Contact Customer Service: Reach out to Ethiopian Airlines’ Customer Service Department. You can contact them via their website, phone, or at their ticketing office. Your booking reference and personal details should be handy when contacting the agent.
  3. Submit a Refund Request: If you’re eligible for a refund, you’ll need to submit a formal request. As per the airlines refund policy your concern will be resolved. Share all the required details. 
  4. Await Confirmation: After submitting your request, you’ll receive confirmation from Ethiopian Airlines. The processing time for refunds can vary, so be patient and follow up if needed.
  5. Check for Additional Fees: Be aware that cancellation and refund requests may be subject to additional fees, especially for non-refundable tickets. Review these fees before making your final decision.

Note: do check the fees at the time of canceling your booked air ticket as the price may vary. 

For a Smooth Refund Process 

You need to act quickly, the sooner you cancel your flight, the better your chances of securing a refund or avoiding additional fees. Try to make changes as soon as you know your plans have altered. Keep records of all communications with Ethiopian Airlines, including emails, phone calls, and any confirmation of your cancellation request - that is document everything. And if you frequently travel, consider purchasing travel insurance that covers trip cancellations. This can provide added peace of mind and financial protection in case of unexpected changes. Do remember that if you don’t receive a response within the expected timeframe, follow up with Ethiopian Airlines to check the status of your refund request.

CONCLUSION

With Ethiopian Airlines’ refund policies, the cancellation process can vary based on the type of ticket and fare rules, understanding your options can help you manage any changes to your travel plans more effectively. By following the outlined steps and tips, you can navigate the cancellation process with confidence and maximize your chances of receiving a refund. For the most accurate and up-to-date information, always refer to Ethiopian Airlines' official website or contact their customer service directly. Have a safe flight and be safe in your journey.